Support

Weather Support

Need help with forecasts or widgets?

Contact support

Common help topics

Weather not updating

Check internet connection and pull to refresh. Verify location permission if using GPS.

Widget not showing data

Remove and re-add the widget. Ensure background refresh is not restricted by battery optimization.

Wrong city detected

Search for your city manually and save it. Disable GPS if it picks the wrong location.

Notifications

Enable notifications in app settings and device settings. Set your preferred refresh interval.

App information

  • - App name: Weather
  • - Package ID: com.tulip.weather