Snap entry not reading numbers
Ensure good lighting and crop the monitor display area. Review all values before saving. Enable AI parsing in Settings → Privacy & AI if on-device OCR fails.
Support
Blood Snap Support
We aim to reply within 3 business days.
Contact support
- - Email: hello@bloodsnap.com
- - Privacy requests: privacy@bloodsnap.app
- - Legal: legal@bloodsnap.app
Common help topics
Sync issues
Sign in with the same account on all devices. Check internet connectivity. Data syncs via Firebase when signed in.
Delete account and data
Use Settings → Delete Account in the app, or email privacy@bloodsnap.app with your account email.
Medical disclaimer
Blood Snap is a wellness logger only — not a medical device. Always verify readings with your monitor and consult your doctor for clinical decisions.
App information
- - App name: Blood Snap
- - Package ID: com.bloodsnap.app
- - Platforms: iOS and Android