Snap entry not reading numbers
Ensure good lighting and crop the monitor display area. Review all values before saving. Enable AI parsing in Settings → Privacy & AI if on-device OCR fails.
Support
Blood Snap Support
We aim to reply within 3 business days.
Contact support
- - Email: [email protected]
- - Privacy requests: [email protected]
- - Legal: [email protected]
Common help topics
Sync issues
Sign in with the same account on all devices. Check internet connectivity. Data syncs via Firebase when signed in.
Delete account and data
Use Settings → Delete Account in the app, or email [email protected] with your account email.
Medical disclaimer
Blood Snap is a wellness logger only — not a medical device. Always verify readings with your monitor and consult your doctor for clinical decisions.
App information
- - App name: Blood Snap
- - Package ID: com.bloodsnap.app
- - Platforms: iOS and Android