Customer support Agent with RAG

Start with email trigger, classify if the email is for customer queries, find the answer through vector db, create email template with reply and send the reply to customer.

AI Automation
Customer support Agent with RAG

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Project Overview

Start with email trigger, classify if the email is for customer queries, find the answer through vector db, create email template with reply and send the reply to customer.

Case Study

Challenge

Manual customer support processes can be time-consuming and inconsistent.

Solution

Implement an AI-powered customer support agent using RAG systems and vector databases.

Implementation

Leverage n8n, OpenAI, and Supabase to classify emails, generate accurate answers, and create personalized email templates.

Outcomes

  • Automatic email classification
  • Accurate answers
  • AI-generated email templates
  • Faster and consistent customer support

Discover how AI can transform your customer support operations. Contact us to learn more about custom AI SaaS implementation and AI-powered chatbots.

Technologies Used

n8n OpenAI RAG Supabase Email Integration Gmail Trigger

Key Results & Achievements

Automatic email classification
Accurate answers
AI-generated email templates
Faster
consistent customer support

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